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Trade terms.

Prices

All prices in the selected currency include VAT.
Reservations are made for price changes, sold out items and the like.

Payment

You can pay with Visa, Dankort, Mastercard, Mobilepay, etc. The payment is reserved on your card when you have completed the order.

Secure payment

Noble Bloom values ​​customer security. That's why we use Conditional 3D secure to protect purchases on the website.

Delivery

All goods are stored in an external warehouse in order to offer fast shipping to all Noble Bloom's customers within the EU.

If the order is received before 2:00 PM on weekdays, the package will be shipped the same day.

Delivery times may be extended during weekends and holidays.

Unfortunately, Noble Bloom does not currently sell to the following countries:

  • Countries outside the EU.
  • Sweden (This page sells full-spectrum products with up to 0.2% THC, according to Swedish law, CBD products are only legal with a content of 0% THC).
  • Romania (This site sells full-spectrum products with up to 0.2% THC; according to Romanian law, CBD products are only legal with a content of 0% THC).

Return

If your package is sent back to us, for example due to failure to pick up, we will only send the package again after the new shipping has been paid, otherwise the money will be transferred back if this is desired.

Right of complaint and complaints instructions:

As a customer at Noble Bloom, you always have the right to complain about a product that has errors or defects that were present when the product was sold.
The right of complaint is valid for 2 years and covers manufacturing and material defects.

If you as a customer wish to make a complaint, this must generally be done within 2 months of a fault or defect in a product being discovered. Please therefore be careful to inspect your products upon receipt.

To make a complaint or claim about a product, you must send a description of the reason for the complaint to the email address: info@noblebloom.eu

Right of withdrawal

As a customer, you have a 14-day right of withdrawal on items purchased on our webshop. When using the right of withdrawal, the item must be returned within 14 days.
The postage is not refunded if the purchase is cancelled.


All returns must be approved by Noble Bloom before the goods are sent back.
Please contact customer service before returning the goods.

A copy of the invoice must be attached as well as the registration and account number for the bank account where the money is to be refunded.
You will receive the money no later than 10 business days after returning the item, provided that the item is unopened and in its original condition.
If the product has been used, the right of withdrawal is waived.

Privacy Policy

When you shop on the website, you provide the following:

Name, address, e-mail and mobile number.
The above data is stored for 5 years from the end of the financial year.

At the end of the 5-year period, the information will be deleted.
The information is stored for that period in accordance with the law and is deleted after that.

Insight into information

As a customer, you always have the right to be informed about what personal data we process about you and you can at any time refuse to have the information used. In addition, you can revoke your consent to information about you being processed.

If you wish to complain about our processing of your personal data, you can contact the Danish Data Protection Authority.

Responsibility

It is always the buyer's responsibility to check the legality in their country before purchasing and the legality of using our products in the country the buyer is from.

All products for sale on our website comply with EU legislation.

Cosmetic CBD products are not a medicine. Information on this website has not been legally evaluated by the European Medicines Agency or the FDA. Products are not intended to diagnose, treat, cure or prevent disease. Always consult your doctor before starting a new supplement.

Noble Bloom disclaims any liability for costs or legal disputes related to the purchase or improper use of our products.